Excellence In Caring: Jackie

While entering prescriptions, Jackie received a new medication for a patient for an extended release antibiotic that cost over $2500. Not only was it a costly medication, it would also have to be ordered since it was not in stock. She brought it to the attention of the Pharmacy Director and asked if the physician could be contacted about switching it to something less expensive and in stock. We placed a call to the physician who agreed to change it to an immediate release formulation. The new prescription would cost only about $100. Thanks to Jackie’s quick thinking, we were able to have the prescription ready without delay for the claimant, while providing the same level of care. We were also able to save the adjuster over $2400.
Great job Jackie!